Shipping policy

Where we ship from: every order ships from our warehouse in White Plains, New York.

Processing time: orders placed before 2 pm Eastern on a business day ship the same or next business day. Weekend and holiday orders ship the next business day.

United States: delivery is typically 2 to 5 business days after shipping. Shipping options and exact costs are shown at checkout before you pay.

United Kingdom: standard international delivery takes 5 to 12 business days. UK VAT is collected at checkout, so there is nothing extra to pay on delivery.

Europe, Canada, Australia and other countries: standard international delivery takes 5 to 20 business days. Shipping cost is calculated at checkout by weight and destination. Import duties or taxes, where they apply, are charged by your country and are the customer's responsibility.

Tracking: every order gets a tracking number by email when it ships.

Lost or damaged in transit: email msaminyc@gmail.com with your order number and a photo, and we will replace the item or refund you.

Address changes: contact us right away if you need to change an address. We cannot change an address once the carrier has the package.

Questions: msaminyc@gmail.com or 917-617-8920.